The short version: book online, change it for free with enough notice, and tell us if you cannot make it so someone else can take the chair.
Last updated September 19, 2026
You can book online up to 45 days ahead, with at least 1 hour of notice. Every slot you see is genuinely open, and you get a confirmation by email and in your account as soon as you book.
Bookings need an account so you can manage them later. Walk-ins are welcome whenever the chair is free, but this is a one-chair shop, so booking is the only way to guarantee your time.
You can reschedule or cancel from your account up to 24 hours before your appointment, free of charge. Online changes close at that point so the slot has a fair chance of being rebooked.
Inside 24 hours, please call us on (408) 555-0137 and we will do our best to help.
If you are running late, call or message us as early as you can. Because there is one chair, a late arrival may mean a shorter service or a reschedule so the next client is not kept waiting.
If you miss an appointment without letting us know, we may ask for a deposit on future bookings or decline further online bookings for repeated no-shows.
Prices and durations are shown before you confirm and include a consultation. We take card, tap-to-pay and cash at the chair, and you can also pay online from your appointment page.
No deposit is currently required to book. If that changes, the deposit amount is shown clearly before you confirm. Online card payments are processed by Stripe; we never see or store your card number.
Every visit ends with a check in the mirror. Small adjustments made before you leave the chair are free. If something is still not right after you get home, contact us within a few days and we will make it right.
You can only review an appointment that has been completed, so every review comes from a real client. We may hide reviews that contain abuse, personal information or content that breaks our terms. We do not remove reviews because they are critical.